Managing Timeshare Points

In the days of original timeshare ownership, you purchased specific weeks at specific destinations. Life was simple. School and work vacations meshed, and you simply packed up and headed off to your Shangri-La without enormous scheduling dilemmas.

Today’s point-based timeshare ownership appears to offer exotic destination choices and flexibility in making those choices, but the miserable reality of trying to plan and reserve your vacation buries you in time-consuming chaos. Just a glance at a leading resort Points Chart makes you wonder if you’ve mistakenly picked up a statistics textbook. The expansive chart profiles a confusing mix of properties, units, values, seasons, points, deadlines and more. Throw in options to bank and borrow points, to exchange for frequent flier miles, or to trade for a cruise, and your planning quickly turns from pleasant anticipation to exasperating frustration.

Accessing preferred properties represents a major stumbling block for many owners. They describe the need to make reservations 12 to 18 months ahead and to call early in the morning to increase their chances. Some owners simply give up and turn to travel agents to help them through the maze of reservations and regulations.

“Legacy Owners,” who own the original deeded timeshare weeks, are pressured to convert to the new points systems – at additional costs.  If they don’t convert, they face new inconveniences, such as no longer having access to the premium units they originally enjoyed at their resort. They also face limited availability and suites too small for their traveling party.

Owners in a prestigious vacation club complain about the acceleration of points required for stays at the same location during the same time of year.  In one case, the same 4-night stay in Carmel went from 540 points to 880 points a year later.

The lack of transparency and accountability in wait lists on the part of resort management companies invites abuse. Many owners question their complete inability to secure reservations at resorts they easily booked in the past.

These growing frustrations find many owners looking to cancel their timeshares and facing a new round of timeshare re-sale gimmicks and scams.


Despite points and scheduling issues and other legal hurdles, chances are good that your timeshare developer is exposed legally in ways that are relatively straightforward and provable. You owe it to yourself to hire experienced, competent counsel. At the Aaronson Law Firm, we have over 80 years of combined legal experience. And we are willing to sue, if necessary, in the interest of getting your timeshare cancelled.

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